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Connecting & Pairing your Aura Air Device

  • Updated

Let's Pair your Aura Air device

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Android users may encounter this message throughout the pairing process. If this pop-up shows up, click keep WiFi connection, if not, continue to step 5.

 

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Common Issues with Pairing:

The Aura device, like many IoT devices, requires a WiFi network of 2.4 GHz, one that does not have a firewall enabled, and a WiFi network that is in range.

A device that is having an issue connecting to your local WiFi network could be because of a few different issues:

  1. The router is too far away from the device.
  2. The network is not 2.4 GHz.
  3. A firewall is enabled.

The best way to verify your device's connectivity is to connect it to a Mobile Hotspot (on a different mobile than the one being used with the app).

If the device is able to pair with a Mobile Hotspot, the issue is with your local wifi network (Likely a firewall or network compatibility issue).

 

Start from the top:

Step 1: Forget Aura-XXX on your mobile network list (by clicking on it and then clicking forget)

Step 2: Unplug your Aura device from the electricity.

Step 3: Click the Setup button for 13 seconds or until the LED is fast blinking green and wait for the following LED sequence:

  • Fast Blinking Green
  • Breathing Green
  • Release the setup button.

Step 4: Start the installation process of the device from the beginning.

 

Mobile HotSpot Connectivity

Another way to connect your Aura Air device is to pair it to a Mobile Hotspot (on a different mobile than the one being used with the app). This will provide a temporary solution for connectivity.

Note: Once the hotspot is no longer available, the unit will not publish up-to-date data in the app.

 

 

Connectivity Failure

Step 1: Open your WiFi network on your mobile phone, Turn OFF the WiFi and turn it back ON.

Step 2: Go back to Step 5

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Wrong WiFi Password Error (First-time user, no previous pairings)

Step 1: Open your WiFi network on your mobile phone, Turn OFF the WiFi and turn it back ON.

Step 2: Go back to Step 5

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Lastly, follow these steps:

Step 1: Forget Aura-XXX on your mobile network list (by clicking on it and then clicking forget)

Step 2: Unplug your Aura device from the electricity.

Step 3: Click the Setup button for 13 seconds or until the LED is fast blinking green and wait for the following LED sequence:

  • Fast Blinking Green
  • Breathing Green
  • Release the setup button.

Step 4: Start the installation process of the device from the beginning.

 

Mobile HotSpot Connectivity

Another way to connect your Aura Air device is to pair it to a Mobile Hotspot (on a different mobile than the one being used with the app). This will provide a temporary solution for connectivity.

Note: Once the hotspot is no longer available, the unit will not publish up-to-date data in the app.

 

 

 

 
 
 

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