Pre-Filter Cleaning
Note: We will notify you when it's time to wash the Pre-filters, according to your selected alert date.
- To clean the Pre-filter, begin by unplugging Aura Air from the electricity.
- Gently remove the Device cover and Pre-filter.
- Detach the Pre-filter from the Device cover.
- Wash the Pre-filter with water - no chemicals.
- Dry the Pre-filter before placing it back.
- Plug Aura Air back into the electricity.
Watch this video for instructions on how to clean the Pre-Filter
Ray Filter™ Replacement
Note: When it is time to replace your filter, the date will be marked in red.
- To replace the Ray-Filter™, begin by unplugging Aura Air from the electricity.
- Gently remove the Device cover with the Ray-Filter™.
- Place the new Ray-Filter™ into the Device cover.
- Put back the Device cover.
- Plug Aura Air back into the electricity.
Make sure to:
- Click the Device icon on the main menu to view your devices Ray Filter due dates.
- If the due date is marked in Red, replace that device’s Ray Filter.
- Mark the boxes of the selected devices and on the top right, click Reset Ray Filter.
Note: The device due dates will also be displayed on the main page of the dashboard once it is time to replace the Ray Filter
Watch this video for instructions on how to replace the Ray-Filter™